Orders and Payment
Shipping and Delivery
Orders received after 2pm EST or on weekends will begin processing the next business day. Ground transit times are not guaranteed and are subject to carrier changes or delays.
- After you place an order, it is received at our warehouse and shipped within 2 business days*. Orders received after 2pm EST or on a weekend will begin processing the following business day.
- Once your order has shipped, you will receive a tracking number via email. Transit times vary- please see our ground shipping map for more information.
- Your package is delivered and there is a lot of tail wagging at your house.
*See Customized and Pre-Order Item section below as processing times may vary.
Please note, we are unable to deliver to P.O. boxes. We are unable to ship to certain Countries. Please contact us with questions or concerns.
Additional fees may apply for oversized international orders.
Customized and Pre-Ordered Items
- Please allow 10-14 business days for custom monogrammed items to ship.
- Please allow 30 business days for customized Dipper Bowls to ship.
Returns and Exchanges
- To return or exchange an order, please contact email@example.com call (347)725-4339.
We are so happy you want to give Waggo as a gift! During the checkout process, you will have the option to add gift wrapping to your order for just $5.00. Gift wrapped items are placed in a re-useable Waggo tote bag. A personal message on signature Waggo cards can be included at no additional cost. Gift wrapping is not available on beds.
Interested in purchasing a Waggo Digital Gift Certificate? Purchase online here, or call us at (347)725-4339.
We are so flattered! If you would like to open a wholesale account with us, please email firstname.lastname@example.org and we will get back to you with your login information. You can also call 347.725.4339 if you prefer to chat!
Wanna Chat? Call customer service at 347.725.4339.
For anything and everything! Customerservice@waggo.com
Would you like to change your email settings or sign up for our emails? Emails@waggo.com
Interested in carrying our product in your store? Wholesale@waggo.com
Have press requests? email@example.com
Want to join our pack? Resumes@waggo.com
Waggo is located in Brooklyn, NY. 109 South 5th Street, Suite 209, Brooklyn, New York 11249